Group renewal process

Group renewal process

Kept admins begin to receive reminder emails in the months leading up to a renewal date. You’ll be prompted to login to the Kept portal to provide basic renewal information: 

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  • Plan start and end dates 
  • Open enrollment window for active employees, so we can align it for the COBRA enrollees
  • Coverage types involved, particularly any new ones offered this plan year

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From there, depending on which benefits administrator you use we may need you to provide additional information, such as SBCs and rates. If you use one of our integrated platforms such as Ease or Employee Navigator, we might already have everything we need! We’ll set up the new plans in the Kept system, facilitate COBRA open enrollment, and submit any enrollment changes to the carriers.

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